Product Owner CX & Personalisation

Are you ready to revolutionize customer interactions through personalized and data-driven insights?

Join us in enhancing energy users' experiences and championing personalization at the heart of our digital strategy.

Who we are

At Vandebron, we're transforming the energy landscape, steering away from the conventional to champion sustainability. Born in 2014, our journey began with Chapter 1, disrupting the market with a transparent platform connecting consumers directly to local, green energy producers. Now, in Chapter 2, we are dedicated to ensuring 100% green energy availability, 100% of the time. Think smart solutions — flexible use of wind and solar farms, Smart EV Charging, and efficient energy storage.

No waiting around, we actively shape a sustainable future. Good energy, smart solutions — that's Vandebron.

Your impact

As the Product Owner for Customer Experience Optimization, you will drive unparalleled customer experiences by tailoring and illuminating every interaction. Your mission is to ensure the effective implementation of personalization strategies to elevate user experience and achieve our business objective to retain our customers.

What you’ll do

• You align with stakeholders, designers and developers on how to improve the product and get the most value out of it.

• Lead the implementation of A/B testing methodologies and user research, collaborating closely with data analysts to derive strategic insights.

• Optimize current product development processes and drive a shift in decision-making methodologies.

• Inspire colleagues to embrace data-driven decision-making and base hypotheses on solid data foundations.

• Act as a sparring partner, validating business initiatives through methods like A/B testing, user testing, and surveys.

• Ensure experiment quality by working closely with CX and UX teams.

• Perform analysis on the needs of our customers, and how we can improve their user experience

• Writing clear requirements & acceptance criteria that can be used by the development team to craft the best solution

What you bring

• You have relevant working experience as a product owner.

• You are analytical and have a great attention to detail.

• You have a strong understanding of agile product development, analytics and engineering.

• Experience with A/B test software, Analytics (GA4 and GTM), and Customer Feedback tools (Mopinion) is a bonus.

• Strong interpersonal and communication skills, capable of explaining complex concepts clearly to diverse audiences.

• You deal with complex issues by making them simple and you have a creative business mindset

• Proficient in agile methodologies, adapting quickly to change while focusing on delivering value.

• A genuine affinity with our sustainable mission, driven by a passion for creating positive change in the energy landscape.

What’s in it for you

• To work towards our mission with a good dose of energy, we offer you 30 paid days off per year.

• Fuel your brain with an yearly €850 learning budget to grow personally and professionally.

• Dive into new skills with access to Learning & Development workshops and programs.

• Plan for the future with our solid pension scheme.

• Stay connected hassle-free with a monthly €50 net reimbursement for your phone and wifi.

• Set up your home-office with a one-time €200 net allowance.

• Split your time between our carbon-neutral Amsterdam office at the city's heart and your home, finding the perfect balance for you.

• Enjoy daily organic lunches prepared by our in-house cooks.

• For those living 10km or more from the office, hop on board with an NS business card for smooth commuting.

• Yoni discount: 20% off on menstrual products for our menstruating colleagues.

• Immerse yourself in the local culture by exploring Dutch language courses.
  
  

Interested?

Maybe you don’t fit all these requirements but you still think you’re the right person for the role, still apply :). At Vandebron we believe in diversity, inclusiveness and equal career opportunities. Be your authentic self and it's totally okay with us if you don't mention your gender or date of birth on your resume. We also care about your privacy and handle your data carefully. Under the GDPR, you are not required to provide us with any information about your health, race/nationality, and religion, and you may also omit your social security number (BSN) and passport photo from your job application documentation.

If you are as enthusiastic as we are, please apply via this page. Not convinced yet and do you have questions? Feel free to ask them via Jordreukers@vandebron.nl