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IT Support Engineer

Functieomschrijving

Do you love Apple products and working with the newest software and technologies? Are you good at solving problems and enjoy helping people? Do you care about our planet and have an interest in sustainable energy?


Vandebron is looking for an IT Support Engineer to join our system engineering team. This team provides IT support to more than 350 Vandebron employees. You ensure they have the right (Apple) equipment, help them with all their questions and improve and automate processes. As an IT Support Engineer you are the first point of contact for Vandebron employees when it comes to questions about their equipment and/or systems. Because of you, our current and new colleagues can do their work smoothly at all times.


At the same time you will, together with your colleagues, help with maintaining our business software, always looking for improvements. Vandebron is relying on you and the team for everything to work properly and securely, and you will be implementing and deploying new software and features.

What will you do?

  • Technically onboarding and off-boarding employees including hardware and software.
  • Firstline support of all 350+ workplaces: Macbook Pro’s, iMacs.
  • Be autonomous in the analysis, troubleshooting and resolution of IT issues.
  • Setting up new hardware (from laptops to access points to raspberry pi’s).
  • Maintaining our physical network infrastructure.
  • Work on automating manual tasks.

Vereisten

What is your profile?

  • 1-3 years experience providing technical support for a medium/big sized organization.
  • Thinking and working at a higher vocational education level.
  • Experience with supporting and troubleshooting Apple devices.
  • Basic understanding of TCP/IP networking.
  • You like to solve problems, finding the best solution is a fun challenge for you.
  • Ability to work on your own initiative and work on multiple projects/problems at the same time.
  • You love working with and exploring the newest technologies.
  • You live in the Netherlands.
  • Proficient in writing and speaking in Dutch and English.


Nice to haves

  • Knowledge or experience with Addigy or other MDM software for Apple products.
  • Experience with Google GSuite and Office 365.
  • Experience with Atlassian, Lastpass and Unifi.
  • Experience with OpenVPN and/or other VPN services.
  • Experience with Microsoft Azure.
  • Experience with handling Virtual Machines and other cloud functionalities.
  • Experience with Bash.


What do we offer?

  • The experience of contributing to changing the world for the better.
  • An ambitious, innovative, and fun work environment.
  • Room for your own initiative.
  • Growth opportunities towards System / Security Engineer or Devops.
  • Salary in conformity with the market.
  • Daily fresh organic lunches in the office (when possible again).
  • An office in the heart of Amsterdam.
  • Friday drinks, company and team building events (when possible again).
  • A discount on your Vandebron energy contract.


Interested?

Please press the button below and tell us before the 19th of January 2021 who you are and why you want to work with us!

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